-To ensure everything is just right, orders must be finalized (pickup time, quantity, flavor, design, full payment) 7 days in advance. Large events, like weddings, must be finalized 1 month before your date. If you need something last-minute for a date that is available on our calendar—we’ll do our best to sneak you in, but a rush fee may apply.

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-All orders require a 40% deposit to secure the date. This deposit is non-refundable. There are no full refunds applicable for event cancellations after the finalization deadline (7 day's or 1 month depending on the event type- see above) of the scheduled event date. Cancellations made more than 7 days before the event will be eligible for a partial refund of 60%, with the 40% deposit retained.

 

-Full payment is due by the date on your invoice. If it's late, our invoicing system will automatically apply a late fee of 15%.

 

-We put a lot of love into our baked goods, but if something isn’t quite right, please let us know! We may offer a discount on a future order, depending on the situation.

 

-Gift certificates expire a year from purchase date, please remember to use them before they expire.